Certificate of Good Conduct

Before starting a new job in Abu Dhabi you may be asked for a Certificate of Good Conduct, or CID (Criminal Investigation Department) clearance, from the police.

My potential employer provided me with a letter in Arabic, outlining what I required, and I was advised to go to either the Al Shaabiah Police Department on Najda Street (between Najda and Hazza Bin Zayed Street, near ADWECo), or the Al Madinah Police Station in the Al Mina Area. There may be other police departments that offer this service though.

I went to the Al Shaabiah Police Department, on a weekday at around 9:30am, and the whole process took about 10 minutes. I took a taxi, so unfortunately I cannot comment on parking. When you go through the front entrance, state your purpose at the front desk straight ahead of you. The officers will direct you to the correct office – when I went, it was located on the right, just as you come in the front entrance.

The following documents were required:

– Letter from employer

– Passport (original & copy)

– Emirates ID (original & copy)

15 AED cash for Empost sticker (courier fee)

56.38 AED paid by credit card for certificate issuance (I heard that E-dirham or debit cards are also an option now; cash will not be accepted for this payment!)

The certificate should be delivered to you after two days.

Apparently you can also complete an online application now, but my employer advised to go straight to the office and it really was quick and simple. The staff spoke fluent English and was very helpful and efficient.

NB: Requirements and procedures may differ from person to person, day to day, and office to office. This was my experience in October 2013. No guarantees that you will have the exact same experience.

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